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3. Customization Reports

Flashlight™ provides a set of useful reports that help you ensure that your account customizations follow NetSuite best practices. It is recommended to regular review these reports and take corrective action so that your customizations are aligned with NetSuite best practices.

The following reports can be accessed from Flashlight main menu under the Customizations menu:

Customizations with Poor Scriptids

It is a best practice to use Script IDs that are unique, short, and descriptive. Users will often set Script IDs that do follow these best practices, or they will not set a Script IDs which causes NetSuite to apply a default value.

This report provides a list of all customizations in the system that have Script IDs that do not align with NetSuite's best practices.CustosStandardScriptIds.png

Follow these steps to take corrective action on a specific customization record:

  1. Click on the Edit link in the left most column
  2. Enter the appropriate value into the SCRIPTID field
  3. Click Save
Customizations with Missing Descriptions

Each object in NetSuite should have a Description that explains what the object is and how it is used in the system. This report provides a list of al customizations in your account that has no description.

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Follow these steps to take corrective action on a specific customization record:

  1. Click on the Edit link in the left most column
  2. Enter the appropriate value into the DESCRIPTION field
  3. Click Save
Customizations with Missing Active Owners

It is very common for a record owner to be inactive in the system due to employees departing from the organization. If an inactive employee is the owner of a field or record in the system, this could be harmful for your account. This report displays a list of all customizations in the system that currently have owners that are inactive employees. 

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Follow these steps to take corrective action on a specific customization record:

  1. Click on the Go To Record link in the left most column to open the actual record in NetSuite
  2. Click the Edit button
  3. Update the Owner field with the appropriate active employee
  4. Click Save
Fields with Missing Help

It is a best practice to include help text on your fields so that your employees can better understand what the field does and how to use it. This report displays a list of all the fields in the system that are missing help text.

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Deleted Customizations

This report displays a list of all customizations in your account that were deleted. This enables you to easily spot undesired removals and resolve them quickly.  

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