When setting the number of rows in list segments, sometimes the field will not be editable.
To resolve this, follow these steps:
- Click on the Setup tab.
- Choose Company.
- Select General Preferences.
- Set the Number of Rows in List Segments to 1000.
If the field is still grey:
- Scroll down the page to the subtab Overriding Preferences.
- Check the box under Number of Rows in List Segments.